Changes to SentriLock Box Access

SentriLock is discontinuing their support for one day code generation for third-party vendors, including ShowingTime, beginning March 31. This means all real estate professionals who have historically booked appointments through ShowingTime and received a one day code should expect to use SentriLock applications to receive lockbox access instead.

More information from the team at SentriLock is available here.

Changes for ShowingTime customers using SentriLock:

  • Users will see in both the ShowingTime app and in email notifications that the home is using a SentriLock lockbox.
  • Buyer’s agents will either need to download and use a SentriLock application or obtain a code from the listing agent directly.
  • Listing agents may need to manually grant access or generate a code from the SentriLock system for all appointments.

For additional information, please contact SentriLock’s customer support line at 1-513-618-5800 or email them at [email protected].