Our 2025-2026 Board of Directors
Chris Delfs, President
Term: 2025-2028
Licensed since 2010, Chris Delfs serves as the broker with Keller Williams Siouxland and Keller Williams Okoboji. He has also been a member of the MLS and RPAC committees and a participated on multiple committees at the state level.
Chris is involved in volunteering with many local nonprofits in Siouxland. Outside of real estate, he enjoys motorcycling, hiking, the Sioux City Symphony Orchestra concerts, reading, and traveling.
Chris serves as the President of the board for the 2025-2026 year.
Eric Hoak, President-Elect
Term: 2024-2027
Eric Hoak is a Sales Agent with United Real Estate Solutions and joins the board for his first term. Eric became a REALTOR® in April 2012 after running & selling Hoak Motor Co. He has served on the NWIA board's finance committee for 10 years. Eric has been selected to serve as the board's President-elect for the 2025-2026 year.
During his term of service, Eric hopes to help agents and the public understand the many changes to rules and regulations that have occurred over the last few years.
Outside of real estate, he serves as the Sioux City High School head swimming coach.
Jeff Carlson, Director
Term: 2024-2026 (2-year unexpired term)
Jeff Carlson joined the NWIA board in 2024. He is Broker/Owner at RE/MAX Experience in Sioux City and co-owner of RE/MAX Lakes Realty in Okoboji. Jeff has been actively involved in projects and developments to increase quality of life throughout Siouxland. He serves on the Iowa REALTORS® Risk Management Committee as Vice Chair. He has also served on a statewide task force regarding forms.
Over the next three years, Jeff hopes to see the board work toward providing the highest level of service and consumer education, while holding members accountable to the highest ethical standards.
In the community, Jeff serves on the boards of FOR Siouxland and Downtown Partners, while chairing the DP Vision Committee. He is also active at Children's Miracle Network as a Miracle Agent, Sunnybrook Community Church, Radical Mentoring, the Hope Center, TAGG, and Siouxland Youth For Christ.
Married to his wife and business partner Rachel, the two have three amazing children. Jeff enjoys shooting baskets and playing Disney princesses equally! He loves boat rides on Okoboji and celebrates every Iowa Hawkeye victory.
Christy Conrad, Past President
Term: 2022-2025
Christy Conrad has been a REALTOR® since 2009, a Broker since 2011, and holds licenses in Iowa, Nebraska, and South Dakota. Christy is the Broker/Owner of CC Properties, where her main business focus is on Property Management. She also works closely with those interested in buying and selling investment properties throughout the Siouxland area. She holds a Certified Negotiation Specialist designation and recently completed a designation through the Institute of Real Estate Management (IREM) to become a Certified Property Manager (CPM).
Christy serves as the Past-President for the 2025-2026 year in a non-voting, advisory capacity.
Pam Edwards, Director
Term: 2025-2026
Pam Edwards has been a proud REALTOR® member since 1996 and currently works as a sales agent at Dunes Realty. She holds a B.A. in Pre-Law, Political Science, and History from Wayne State College. She has worked in administrative and support roles with the University of Nebraska and North Iowa Area Community College, and volunteered as an art teacher and Junior Achievement community impact teacher with Sacred Heart and Dakota Valley schools.
Locally, she has been an active leader, serving on the Finance, MLS, Social, RPAC, and Education committees, twice as Board President, and for multiple terms as a Director.
Pam desires to ensure NWIA is managed and operated professionally, with decisions that are financially responsible and always in the best interest of the organization's members.
Beyond real estate, Pam serves on the Board of Directors for the Crittenton Center, contributing to its Endowment and Facilities Committees, and on the Board of the Siouxland Community Foundation, where she serves on the Finance Committee. She is an active volunteer with local schools and organizations, including Dakota Valley and St. Anne’s Church, and supports numerous community events and causes.
Outside of service and real estate, Pam enjoys life on her farm, spending time with her husband and three adult children, gathering with family and friends, and reading.
Corey Elgersma, Director
Term: 2025-2027
Corey Elgersma is the Broker/Owner at ISB Services in Sheldon, and has been licensed since 2012 and a full-time REALTOR® since 2014. Before his real estate endeavors, Corey worked in various roles in agriculture and served 14 years at Pella Corporation in Sioux Center. Corey looks forward to serving on the board and helping new agents grow in the industry.
Outside of real estate, Corey has volunteered with the Sheldon Fire Department, been a youth group sponsor, served on church boards, and a member of Ducks Unlimited. He is a member of the Kiwanis Club and a charter member of the Boy Scouts of America for his local troop.
In his free time, Corey enjoys bow hunting for whitetail deer and fishing, along with college sports and the NFL.
Mallori Hoffert, Director
Term: 2025-2028
Serving her first term as an NWIA director, Mallori Hoffert started her career in 2017, and is currently a sales agent with Century 21 ProLink in Sioux City where she leads the Hoffert Homes Group team. Mallori holds CRS, RENE and ABR professional designations and has previously served on the board's MLS and RPAC committees.
During her term of service, Mallori hopes to build cohesiveness across the brokerages within the Board and also between agents.
Involved in her community, Mallori partners with the Boys and Girls Home in Sioux City, volunteers time as a coach for youth sports, and recently partnered with DHS to assist with a room renovation project for their family visitations. Her team is also a Community Ambassador for Camp High Hopes, and she serves on the Neighbors Helping Neighbors community committee at her brokerage.
When she is not working, Mallori love to attend her daughters’ sporting events and vacation at Lake Okoboji. She also enjoys working with her husband to fix, renovate, and sell properties in the Siouxland area.
Joe Krage, Director
Term: 2024-2027
Joe Krage is a sales agent with United Real Estate Solutions in Sioux City, and has been in real estate since 2001. He is a lifelong Sioux City resident and a graduate of Briar Cliff College. He holds CRS, CBR, CNE, and ABR professional certifications.
Joe is a familiar face on the board, having served multiple terms and twice as NWIA Board President. He has been an RPAC Committee, and has regularly attended state and national conventions and meetings.
Over the next term, Joe is looking forward to working to help the organization maintain strength and viability in today's changing real state environment.
Joe is very active in the community, serving on the Saturday in the Park Board of Directors, Saturday in the Park Committee, City of Sioux City Parks & Rec advisory committee, and The Little Yellow Dog Auction Club. He is a retired member of Mercy One Foundation Board, Cone Park Committee, and spent 16 years on the City of Sioux City Planning and Zoning Board. He is also a past President of the Noon Sertoma Club
Joe is married with 4 daughters. Outside of real estate he enjoys boating, snow skiing, snowmobiling and live music.
Haley Markle, Director
Term: 2025-2028
Haley Markle has been a licensed agent and REALTOR® member for four years, and serves as the Broker/Owner of Coldwell Banker Associated Brokers Realty, Inc. Her real estate career includes extensive property management experience, as well as residential and commercial sales. She currently serves on the NWIA MLS Committee.
Haley's goals for the next three years are to help NWIA strengthen member resources, expand education and training opportunities, and increase community and industry engagement so REALTORS® in our region can thrive.
She is involved in Habitat for Humanity and the Sertoma Noon Club, as well as supporting many other non-profits within the community.
Haley has a young son, who keeps life fun and adventurous. In her free time, she enjoys biking, fishing, and restoring homes as a creative outlet.
Katie Slater, Director
Term: 2024-2027 (second consecutive term)
Back for her second consecutive term on the board, Katie Slater started her real estate career in 2008 after her husband began to buy and sell investment properties. Katie was running daycare center/preschool at that time and began in the business as a part-time agent, but a year and a half later, she had built a big enough business that she sold the daycare and became a full-time REALTOR®. In 2016 she opened her first brokerage, NextHome At The Lakes, and then in 2018 she started NextHome TriState Realty. In 2011, Katie joined the ranks of local board leadership and in 2013 and 2014 served as the president of the Iowa Great Lakes Board of REALTORS®. In 2015, Katie was installed as a Regional Vice President for Iowa REALTORS® and held that position until 2019. She has been a director of the NWIA Regional Board, and served as board president in 2018, and has served on numerous committees at the local, state, and national levels over the past 10 years.
Katie says her goals for the organization are to help find the best ways to help our local agents be as professional as possible while keeping up with the current real estate trends.
In her spare time Katie loves attending sporting events, especially the Iowa State Cyclones and Minnesota Vikings, and she loves going for walks with her two (very large) boerboel dogs, Buddy and Pal.
Mark Vos, Director
Term: 2023-2026
Back on the board for another term, Mark Vos has been a REALTOR® for 20 years. He is currently an agent with Keller Williams Siouxland, and previously served a term as NWIA Board President (2018). Mark earned an Associates Degree in Farm Management, was a Service Advisor for eight years at Team Ford and was the Owner/Operator of Lawton Pronto and Carwash for eight years.
He currently serves on the RPAC Committee within NWIA and has previously served on the MLS Committee. At Iowa REALTORS®, he is a member of both the RPAC and Grievance Committees. Mark often helps with fundraiser opportunities in his local communities.
Away from the office, you might find him on a bicycle, Harley, or on a side-by-side or even in a kayak! He loves to hike, explore, and camp off-grid.
